We are now offering Telemedicine
services at OnPoint!
8am – 6pm (7-days a week)
What is Telemedicine?
Telemedicine is a way to virtually connect a patient to their healthcare provider. The provider can remotely diagnose and treat patients by means of telecommunications technology.
Do I need special equipment?
Any smartphone or tablet with text, video, and audio capabilities can be used.
How do I get connected?
Contact our office at (720) 738-1122 to initiate the registration. Our staff will send you a text message with a link to download the app and register for a free account. Then you can start exchanging private, secure messages via the app to schedule and conduct the electronic visit.
Is it HIPAA compliant?
Yes! Using our Spruce Health app, you will register for a unique user ID and password which acts as a portal between the patient and OnPoint Urgent Care.
What is the cost?
It is free to download the app. The visit itself will be billed to your insurance at our rate as it would if you were seen in office. An additional code is billed out in conjunction with your telemedicine visit and covers our ability to use the electronic platform for communication. Unfortunately, there is no way for us to know how it is covered by insurance prior to your visit, whether they put it towards your deductible, co-insurance, or even a copay.
What types of Urgent Care visits can be conducted with Telemedicine?
COVID testing is available at all of our locations. If you have questions about what testing might be appropriate for you, a handout explaining the advantages and misconceptions about testing may be found here.
COVID Testing at all OnPoint sites must include a provider visit for us to comply with malpractice regulations and our insurance company contracts. After you consult our provider, the test samples are collected and sent to third-party laboratories; you may receive a separate bill from them if your insurance deductible hasn’t been met.
You may register online, call for a telemedicine consultation or just drop by one of our locations if you feel COVID testing may be appropriate for you.
Can I call in for my elderly mother or small child?
Of course, but remember that the patient MUST be present for us to interact with.
*We are unable to prescribe or refill controlled substances through a virtual visit*